Wednesday 01/05/2022

UPDATED CAMPUS SECURITY NOTICE:

As of January 5, 2022, we have turned on a feature that will identify passwords that might have been breached on other sites.  

If you receive this notification, it does not mean your Infinite Campus account has been breached.   It means your password matches a password found in a global database of breached passwords from third-party systems who have had a data breach.  

If you receive this new Notification in Campus, please change your password. 

**Staff Accounts will be changed via Campus Tools>Account Settings>Password. 

**Campus Student and Campus Parent Accounts will be changed via Person Icon (top right corner) >Settings>Password.

Tips for Resetting Passwords:

• Do not use passwords used in other sites.
• Do not share your password or have your password written and taped to computer where easily accessed.
• Do not save your password in your browser for easy logon.  It is convenient but allows anyone with access to your computer/device, access to your account with a couple of clicks.
• Consider using a phrase or statement for a password.
• Use a combination of letters, numbers, and/or symbols.
• Change password occasionally and do not reuse old passwords. 

Thursday 04/25/2019

The "Forgot Username" and "Forgot Password" buttons only work if you have an existing Portal account and have entered an Account Security Email has been entered in Campus Portal.  

***If you don't have a Portal account or have forgotten your Username and/or Password please email ic.support@mccracken.kyschools.us with the following information. ***

Parent full name

Parent date of birth

Student(s) Name

Student(s) date of birth

Student(s) school

Phone number where you can be reached

Description of issue:  i.e. need portal account, forgot log on, Campus Portal or Mobile Portal app issue