Campus Parent
McCracken County
Announcements
Monday 12/15/2025

Important information about the upcoming Infinite Campus URL change:
- Infinite Campus will be disabled for ALL users December 30-January 1
- Edgenuity, Google Classroom, and all apps that run through Clever/Infinite Campus may not function properly during the downtime of December 30- January 1
- For more information, please click here.
- If you need assistance, email ic.support@mccracken.kyschools.us. Please do not put in a Tech Ticket.
Tuesday 12/06/2011
McCracken County District Support for Infinite Campus:
If you need help with Infinite Campus issues please send an e-mail to: ic.support@mccracken.kyschools.us and include the following information based on your category.
Parent/Guardians
1. Full Name
2. Date of Birth
3. Name of your student(s)
4. School(s) your child attends
5. Phone number where you can be reached in case of questions
6. Description of your issue, i.e. need account reset, password reminder etc.
Students
1. Full Name
2. Name of school you attend
3. Date of Birth
4. Description of your issue, i.e. need account reset, password reminder etc.
Teachers/Staff
1. Your name and school location
2. Phone number
3. Mac or PC
4. Type of web browser. Internet Explorer, Safari, Firefox, Chrome.
5. IP Address
6. Description of issue with as much detail as possible.